Privacy Policy

Effective date: April 4, 2026

CoreStack Technologies (“CoreStack,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information entrusted to us. This Privacy Policy describes how we collect, use, disclose, process, and safeguard information when you visit our website, communicate with us, use our services, or otherwise interact with CoreStack.

This Privacy Policy is intended to provide transparency regarding our information practices and applies to information collected through our websites, communications, platforms, operational services, and related business activities.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Contact and account information

Information such as your name, company name, title, email address, phone number, mailing address, and the contents of communications submitted through forms, support channels, or email.

Commercial and operational information

Information related to commerce activity, fulfillment workflows, dispatch operations, logistics coordination, deliveries, platform usage, and operational services shared with us in a business context.

Operational logistics data

Delivery events, dispatch activity, tracking information, fulfillment records, proof-of-delivery information, operational metadata, timestamps, routing information, and related logistics workflow data processed as part of providing services.

Internet and device information

Information such as IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, approximate geographic location derived from IP address, usage activity, and timestamps.

Cookies and similar technologies

Information collected through cookies, analytics tools, pixels, local storage, and related tracking technologies. Additional details are described in the Cookies & Tracking Technologies section below.

2. Legal Bases for Processing

Where applicable under law, we process information where necessary to:

• Provide requested services and operational support;
• Operate, maintain, and improve our platforms and systems;
• Comply with legal obligations;
• Protect the security, integrity, and reliability of our services;
• Pursue legitimate business interests, including analytics, operational improvements, fraud prevention, and platform optimization; and
• Process information based on consent where required.

3. How We Use Information

We may use information to:

• Provide, operate, maintain, support, and improve our services and operational platforms;
• Respond to inquiries, partnership requests, sales inquiries, and support requests;
• Facilitate logistics workflows, operational coordination, fulfillment visibility, dispatch management, and delivery services;
• Send administrative communications, service notices, security alerts, and updates;
• Analyze usage trends, monitor operational performance, and improve user experience;
• Support analytics, automation, reporting, and AI-readiness initiatives;
• Detect, prevent, investigate, or address fraud, abuse, security incidents, or technical issues;
• Protect the rights, safety, and property of CoreStack, our customers, partners, users, and others; and
• Comply with applicable legal obligations and enforce agreements.

4. How We Share Information

We may share information with:

Service providers

Third-party vendors and service providers that support hosting, analytics, cloud infrastructure, communications, customer relationship management, operational systems, security, or technical support services, subject to contractual confidentiality obligations.

Business partners and operational providers

Where necessary to support logistics operations, fulfillment coordination, integrations, delivery workflows, or operational services.

Professional advisors

Lawyers, auditors, accountants, consultants, insurers, or similar professional advisors where reasonably necessary.

Legal and regulatory authorities

Government entities, regulators, courts, law enforcement agencies, or third parties where required by law, legal process, or to protect rights, property, systems, or safety.

We do not sell personal information for monetary compensation as traditionally understood. Where required by applicable law, we will honor rights related to certain disclosures or sharing activities that may be classified as a “sale” or “sharing.”

5. Third-Party Platforms and Integrations

Our services may integrate with or rely on third-party systems and providers, including:

• Cloud infrastructure providers;
• Mapping and routing services;
• Commerce and payment systems;
• ERP and WMS platforms;
• Communication and notification providers;
• Analytics and monitoring platforms; and
• Carrier, courier, or logistics partner networks.

Information processed through those services may also be governed by the respective privacy policies and terms of those third parties.

6. Business Transfers

Information may be transferred, disclosed, or otherwise processed as part of a merger, acquisition, financing transaction, reorganization, bankruptcy proceeding, sale of assets, or similar corporate transaction, subject to applicable confidentiality and legal requirements.

7. Your Privacy Rights (United States)

Depending on your jurisdiction, you may have rights to:

• Access personal information we maintain about you;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Obtain a copy of certain information;
• Opt out of certain processing activities, including targeted advertising or sharing activities as defined by law; and
• Appeal decisions regarding privacy requests.

California residents (CCPA/CPRA)

California residents may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), including the right to know, correct, delete, and opt out of certain sharing activities.

We do not knowingly sell personal information of individuals under 16 years of age.

Requests may be submitted using the contact information listed below. We may verify requests as required by applicable law.

8. Do Not Track Signals

Our website does not currently respond to browser “Do Not Track” signals or similar automated mechanisms.

9. Children’s Privacy (COPPA)

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided us with personal information, please contact us and we will take appropriate steps to delete such information.

10. Cookies & Tracking Technologies

We and our analytics or service partners may use cookies, pixels, local storage, session identifiers, and related technologies to:

• Remember preferences and settings;
• Understand site usage and operational performance;
• Improve user experience;
• Measure content and campaign effectiveness; and
• Support analytics, security, and platform optimization.

You may control cookies through browser settings. Disabling certain cookies may affect site functionality.

11. Security & Retention

We implement commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect information against unauthorized access, disclosure, misuse, or destruction.

While we strive to protect information using industry-aligned practices, no method of transmission, storage, or security system can guarantee absolute security.

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, or support legitimate business operations.

12. International Users

If you access our services from outside the United States, information may be transferred to, processed in, or stored in the United States or other jurisdictions where privacy laws may differ from those in your location.

By using our services, you acknowledge such transfers where permitted by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When updates are made, we will revise the effective date and post the updated version on this page. Where required by law or where changes are material, additional notice may be provided.

14. Contact Us

For privacy-related questions, requests, or concerns, contact:

CoreStack Technologies
5900 Balcones Drive Suite 100
Austin, TX 78731
United States

• Email: info@corestacktechnologies.com
• Careers: career@corestacktechnologies.com
• WhatsApp: Open WhatsApp Chat